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Noise problems

What we can't investigate

While we treat all noise complaints seriously, we can't investigate:

  • Anonymous noise complaints*
  • Complaints where the complainant is unable to identify the alleged source of the noise
  • Common domestic noise (e.g. lawn mowers, washing machines, hoovers etc)
  • Emergency vehicle noise
  • Noise in the street e.g. fireworks
  • Road traffic noise (including essential maintenance)
  • Railway noise (including essential maintenance)
  • Aircraft noise

*We'll still record your complaint but we won't investigate as the law only requires officers to assess an alleged noise provided that the complainant is that person who is affected by the noise.

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