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Application Support

The easiest and fastest way to apply or renew is online using the government's website. Apply for a Blue Badge online (GOV.UK)

Support to get online

PCs are available at every library in St Helens and are free to use. You can book a computer in advance with your library card number and PIN.

You can also connect to the internet with your personal device, such as a mobile phone or laptop using our free Wi-Fi. 

Before you start 

As with all applications you will need certain things to ensure that everything goes without a hitch. Before starting, ensure you have the following information ready:

Proof of identity

Any one of the following:

  • a passport
  • a valid driving licence (This cannot be used as both proof of address and proof of ID)
  • a birth/adoption or marriage/divorce certificate
  • a civil partnership/dissolution certificate

Proof of address

Any one of the following:

  • a current year Council Tax statement
  • a benefit or pensions letter dated within the last 12 months
  • an NHS/doctor's letter dated in the last 3 months
  • a valid driving licence (This cannot be used as both proof of address and proof of ID)

Please note:  Address details held on the DWP database cannot be used to verify your current address


This must:

  • be taken within the last 6 months (we cannot accept photos that have been used on a previous Blue Badge)
  • be in colour
  • show the applicant's full face
  • be looking straight at the camera
  • have eyes open and clearly visible

Please note: Photos should be similar to passport photos, but they don't need to be taken in a photo booth, or by a professional. You can upload a photo from your digital camera, smartphone or tablet. See guidance for taking a digital photo from the HM Passport Office.

National Insurance Number

You should also have your National Insurance Number to hand, as you will be asked for it on the form.

Additional documentation to support your application

  • Details of your current Blue Badge (if you have one).
  • Details of any medication you take, including the dosage.
  • Recent medical evidence of your disability.

 Your award letter if you are applying under any of the automatic eligibility criteria (to apply under Disability Living Allowance (DLA) or Personal Independence Payment (PIP), this must be no more than 12 months old). If any awards have been issued to a date less than three years in the future, your Blue Badge will expire on the same date as the award. If this is the case, you may wish to apply under a different category.

Get help with your Blue Badge Application

If you're having difficulty completing your online Blue Badge application, you can:

  • ask a friend or family member to help you
  • make an appointment

We have limited telephone appointments. We have a high demand for this service  Please be advised the current wait time for an appointment is currently 8 weeks.