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What is Careline?

Our Careline service was established to provide a monitoring and response service to support elderly and vulnerable people to maintain independence and live securely in their own homes.

With the Careline service you will benefit from:

  • 24-hour monitoring and response service
  • Equipment supplied and fitted by professionals
  • Equipment maintenance
  • No fixed contract
  • No exit fee

While we endeavour to offer as much support as possible, please understand that Careline is an emergency service and is therefore unable to assist with personal care issues and housework. We also cannot deal with the ordering, collection and/or administration of any medication.

However, if you need any help with these matters, we would be happy to assist you in making a referral to our social services teams at Contact Cares.  You can also do this yourself by calling 01744 676767 or by emailing