Volunteering Scheme

The Refugee Resettlement Service at St Helens Borough Council is recruiting volunteers to help us deliver services for refugees, asylum seekers, and local communities in St Helens.

We are currently recruiting volunteers at our twice weekly drop-in on a Monday and Thursday to assist asylum seekers and refugees with their needs, such as housing; benefits; education; health; or any other queries or issues they might have.

We require volunteers to:

• Manage the welcome desk monitoring order that service users arrive at the drop-ins to avoid "queue jumping" which could lead to arguments.  To do this, we have implemented a number system
• Ask service users why they have come to the drop-in, this is to allow for the smooth running of the drop-in as staff will know immediately the best way to assist service users

Please see the leaflet below:

RRS Drop-Ins Leaflet - UPDATED (PDF, 229 KB)

Volunteers in our Service are offered:

• Full induction and training
• Free DBS where relevant
• A Volunteer ID Badge and a Volunteer Handbook
• Flexible time commitment
• Opportunities to access other volunteering roles within our Service
• Travel and other expenses where relevant
• Opportunities to carry out between 4-8 hours of volunteering a week

For more information and an application form, please contact the Refugee Resettlement Service (e-mail: refugeeresettlementservice@sthelens.gov.uk).