Register a death

For more information about dealing with a death - please visit our 'What to do when someone dies' section

Please use Life Ledger a free to use service to close, freeze or transfer all your loved one's accounts from one place.

Please use for help and advice Funeral Experts they deliver comprehensive, free and unbiased support for both funeral planning and bereavement, offering personalised support to find suitable funeral directors whilst providing compassionate practical and emotional support, all through one accessible service.

From 22nd April 2025

Tell Us Once (TUO) Registrars can complete the enrichment of the 'Tell Us Once' process only when registering a death at St Helens Register Office.

What you need at your appointment to complete the Tell Us Once

The Tell Us Once reference number.

You'll also need the following details of the person who died:

• surname
• date they died
• name, address and contact details of the person or company dealing with their estate (property, belongings and money), known as their 'executor' or 'administrator'
• if there's a surviving spouse or civil partner, the name, address, telephone number and the National Insurance number or date of birth of the spouse or civil partner
• if there's no surviving spouse or civil partner or their spouse or civil partner is not able to deal with their affairs, the name and address of their next of kin
• if they died in a hospital, nursing home, care home or hospice, the name and address of that institution - you'll also be asked if the stay was for 28 days or more

You may also need:

• if they had a passport, their passport number and town of birth
• if they had a driving licence, their driving licence number
• if they owned any vehicles, the vehicle registration numbers
• if they were paying Council Tax or getting services from their local council, such as Housing Benefit payments, the name of their local council and which services they were getting
• if they had a Blue Badge, their Blue Badge number if you know it
• if they were getting any benefits, tax credits or State Pension, information about which ones they were getting
• if they were getting money from an Armed Forces Pension or Compensation Scheme, details of that scheme
• if they were getting money or paying into public sector pension schemes, details of those schemes

You'll also need their National Insurance number if they were getting money or paying into any of the following pension schemes:

• NHS Pensions for NHS staff in England and Wales
• Scottish Public Pension Agency schemes for NHS staff, teachers, police and firefighters in Scotland
• Pension Protection Fund and Financial Assistance Scheme
• Local Government Pension Schemes (LGPS)

Organisations Tell Us Once will contact

Tell Us Once will notify:

• HM Revenue and Customs (HMRC) - to deal with personal tax and to cancel benefits and credits, for example Child Benefit and tax credits
• Department for Work and Pensions (DWP) - to cancel benefits and entitlements, for example Universal Credit or State Pension
• Passport Office - to cancel a British passport
• Driver and Vehicle Licensing Agency (DVLA) - to cancel a licence, remove the person as the keeper of up to 5 vehicles and end the vehicle tax
• the local council - to cancel Housing Benefit, Council Tax Reduction (sometimes called Council Tax Support), a Blue Badge, inform council housing services and remove the person from the electoral register
• Veterans UK - to cancel or update Armed Forces Compensation Scheme payments
• Social Security Scotland - to cancel benefits and entitlements from the Scottish Government, for example Scottish Child Payment

HMRC and DWP will contact you about the tax, benefits and entitlements of the person who died.

Tell Us Once will also contact some public sector pension schemes so that they cancel future pension payments. They'll notify:

• Armed Forces Pension Scheme
• NHS Pensions for NHS staff in England and Wales
• Scottish Public Pension Agency schemes for NHS staff, teachers, police and firefighters in Scotland
• Pension Protection Fund and Financial Assistance Scheme
• Local Government Pension Schemes (LGPS)