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Voices of Impact

Voices of Impact is our new group of Experts by Experience who have lived experience as refugees, asylum seekers or other migrants in St Helens.  The service values the experiences of our residents and wants to enable participation among new and emerging communities in the Borough.

Voices of Impact act as the voices of refugees, asylum seekers and other international migrants in the Borough and will contribute to the continuing development and improvement of services to make sure that people are accessing the services that they want and need.

Voices of Impact will be part of a Panel that will, among other things:

  • Engage with service users, assess their needs and aspirations and report these to service providers.
  • Contribute to the planning, delivery, monitoring and evaluation of public and other services, including the Refugee Resettlement Service, other services within St Helens Borough Council, and the wider public sector.
  • Help services become more responsive and inclusive of those needs and aspirations.
  • Participate in activities and events where they can influence decision makers and other staff in public and other services, including staff and multi-agency meetings, consultations, training and awareness-raising sessions, and research panels.
  • Develop leadership and knowledge within refugee, asylum-seeker, and migrant communities in St Helens, contributing to their full integration in St Helens.

Voices of Impact members you will be trained in leadership and related skills, improving understanding of public services in the UK, and increasing networking and social capital.

Because Voices of Impact members will be sharing their knowledge and experiences, they will be paid on a freelance basis.  Please see the fees below:

Fees for Voices of Impact

For more information and to get in touch with Voices of Impact, please contact the Refugee Resettlement Service (e-mail: refugeeresettlementservice@sthelens.gov.uk).

The logo for Voices of Impact

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Last modified on 03 October 2025