Welcome to sthelens.gov.uk

You could be eligible if you’re on a low income or claim benefits. Your bill could be reduced by up to 80% if you are of working age or 100% if you meet certain criteria to be classed as a pensioner.

You can apply if you own your home, rent, are unemployed or working.

What you get depends on your circumstances
• Your household income - this includes savings, pensions and your partner’s income
• If your children live with you
• If other adults live with you

Make a claim for Council Tax Reduction online (Opens in a new window)

If you are the only resident over 18 in your property you can claim a 25% discount 

You may be entitled to a reduction on your Council Tax bill if one or more of the adults in your house are disregarded when calculating the charge. If the only resident is disregarded then an exemption may be awarded.

Persons who are disregarded include:

• Full time students and student nurses
• Apprentices and persons under 25 on youth training schemes
• Persons who are severely mentally impaired
• Carers - Persons who live with and care for someone who is not their partner, spouse or child under 18
• Persons who would be liable for Council Tax but are permanently resident in a nursing home, hospital or residential care home
• Persons staying in certain hostels or night shelters
• 18 & 19 year olds who are at school or college, or who may have just left
• Persons in prison or detention (unless confined for none payment of Council Tax or a fine)

Apply for Discount or Exemption if you feel one or more of the adults in your property are disregarded. (Opens in a new window)

You may be able to claim a reduction in your charge if your home has certain features used by a disabled resident, which are essential or of major importance to the well being of that person. These features are:

• A room which is not a bathroom, kitchen or toilet and which is predominately used by and is required to meet the needs of the person with the disability.
• An additional bathroom or kitchen which is required for meeting the needs of the person with the disability
• Sufficient floor space inside the dwelling to permit the use of a wheelchair. It must be necessary for the disabled person to use a wheel chair indoors predominately.

Apply for a Disabled Persons Reduction (Opens in a new window)

It will be necessary for an inspector to call at your property by mutual agreement.

Some properties are exempt from Council Tax. If you own or occupy a property which is described below you may be entitled to claim an exemption.

• The property is occupied wholly by full time students
• The property is a halls of residence for students that is owned or managed by a prescribed educational establishment.
• The property is owned by the Secretary of State for Defence and keeps it for members of the UK armed forces to live in
• The property is occupied by members of visiting armed forces or their dependants
• All the people who live in the property are under 18 years of age.
• The property is occupied wholly by persons who are severely mentally impaired or students.
• The property is the main home of a person with diplomatic privileges or immunity.
• The property is an annexe to another dwelling, and is occupied by a dependant relative e.g. "Granny Flat".

Apply for an occupied property exemption (Opens in a new window)

If your property becomes unoccupied and substantially unfurnished a 25% discount may be applicable from the date the property became unoccupied and unfurnished for a period of up to 6 months.

Apply for an unoccupied and unfurnished property discount (Opens in a new window)

Long Term Empty Properties

No discount is applied to properties which have been unoccupied and unfurnished for over 6 months, so the charge is 100%

Long Term Empty Property Premiums

A 50% premium will be applied to properties that have been unoccupied and unfurnished for more than 2 years, so the charge is 150%

Certain categories of property will be exempt from the premium, such as armed forces and annexes.

Liability for payment of Council Tax on unoccupied properties falls to the owner of the property, or to someone who holds a lease of 6 months or more.

Properties undergoing or requiring major repairs or alterations

If your property becomes unoccupied and substantially unfurnished and requires or is undergoing major repair or structural alteration, a 25% discount may be applicable for a period of up to 12 months.

Apply for a major repairs/structural alteration discount (Opens in a new window)

Some properties are exempt from Council Tax. If you own or are liable for a property which is described below you may be entitled to claim an exemption.

• An unoccupied property that is owned by a charity and was last used for charitable purposes, an exemption will apply for up to 6 months.
• The property is left unoccupied because the usual occupier is being held in prison or detained elsewhere
• The property is left unoccupied due to the usual occupier moving permanently to a hospital, residential home or hostel to receive care.
• The property is left unoccupied as the liable person has passed away and the property is in the possession of a personal representative who is awaiting probate or probate has been granted for less than six months.
• All occupation of the property is prohibited by law e.g. Compulsory Purchase Order.
• The unoccupied property is being held available for occupation by a minister of religion.
• The property is unoccupied as the usual occupier has gone to live elsewhere to receive care.
• The property is unoccupied as the usual occupier has gone to live elsewhere to provide care.
• The property is unoccupied because the usual occupier has gone to live elsewhere and they are a full time student.
• The unoccupied property has been repossessed by the mortgagee.
• The unoccupied property is a halls of residence for students that is owned or managed by a prescribed educational establishment.
• The property is owned by the Secretary of State for Defence and keeps it for members of the UK armed forces to live in.
• The property is unoccupied and the liable person is trustee in a bankruptcy.
• An unoccupied caravan or boat mooring.
• The unoccupied property is an annexe to an occupied dwelling.

Apply for an unoccupied property exemption (Opens in a new window)

Section 13A(1)(c) of the Local Government Finance Act 1992 (amended), provides the Council with additional discretionary powers to reduce the Council Tax liability where national discounts and exemptions cannot be applied.

Council tax legislation provides a wide range of discounts, exemptions and reductions that have the effect of reducing the level of Council Tax due. Applicants will be expected to have exhausted all other options before making an application under this policy.

• Council Tax Discretionary Discount Policy
• Council Tax Discretionary Discount Application Form (Opens in a new window)