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Information and Advice

CGL (Change Grow Live)

Change Grow Live (CGL) St Helens  is a free, nonjudgmental support service for adults aged 19+, families and carers in St Helens. We offer a wide range of support including one-to-one appointments and group work. As well as drugs and alcohol, we offer support with health and wellbeing mental health, criminal justice, domestic abuse and homelessness.

We also have a Building Bridges project. This is a specialist family support project. We work with parents who are affected by substance use.


CGL office at Lincoln house is currently open. Due to COVID-19 we are trying to operate on an appointment only basis however we are moving back to accommodate for drop in as restrictions are lifted.  


Our contact number is 01744 410 752 and this will also transfer you to an out of hours worker in an emergency, outside of normal working hours, if urgent information is required. This can be used by professionals and service users and is staffed 24/7.


All staff are, for most of the time based in Lincoln house however staff sometimes work from home. All staff have a mobile phone to enable you to contact them direct wherever they are based.   


New to treatment clients / referrals

For new clients being referred into service referral forms should be completed and can be emailed direct to  sthelens.info@cgl.org.uk (for generic service users)  or buildingbridges.sthelens@cgl.org.uk (for families) service users can also complete a self-referral by contacting 01744-410752.

Contact will then be made via telephone and an appointment will be provided for an assessment which will take place via either the telephone or face to face.

Harm reduction advice and advice regarding reducing substances will be provided during the assessment / referral stage and contact will be made with the referrer afterwards to provide an update.



Service users will be provided with an allocated key worker who will make telephone contact with them to begin to offer support, advice, guidance etc. one to one support is completed through a variety of ways including face to face in the office, home visits, telephone calls and online. This will be decided between the service user and their key worker.

For service users who don’t have access to a phone / online – support is in place to overcome these barriers and will be discussed by the key worker / during the assessment stage.

CGL have a doctor, non-medical prescriber (NMP) and nurse onsite throughout the week. There to offer advice and support in relation to substance use and physical health.

We also have a GP drop-in session where service users can be seen by a local GP around their health.

CGL work closely with Whiston hospital and the royal Liverpool hospital to offer an on-site blood born virus clinic specialising in clearing Hepatitis C.

For service users wanting to access a detox or rehab CGL can offer support in both areas, helping to assess what is appropriate support available, supporting in planning process, referrals, assessment, and aftercare. CGL offers both in patient and community detoxes subject to an assessment by the nurse.


Group work

We have a full group work timetable with groups / activities being available from 10am each morning finishing at 16:30pm each day. With a mixture of online and face to face groups in place.

Groups will cover family focused groups, confident families, domestic abuse, art and creativity, meditation, SMART, planning and check ins, foundation of recovery program,

Activities include a family recovery café, Gym sessions and allotment all of which are free to access for all service users.

We are promoting online/face to face mutual aid groups including AA, NA, SMART and ACT we have lists of all available groups which have been sharing with clients and have also supported clients in accessing these groups.

If clients do not have access to technology to access groups online CGL can offer support around this. 



If the client needs to be provided with opiate substitute therapy (methadone / Buprenorphine) as a result of opiate use they will be provided with an appointment for the doctor who will make contact with them via telephone or face to face and complete a medical review. All clients must complete a urine screen prior to being prescribed and this will be discussed during assessment / with a key worker.

All clients will also be offered harm reduction advice, leaflets and Naloxone. All clients will also be given a safe storage box. 


Needle exchange and syringe program

The needle exchange program is continuing to be delivered at Lincoln house in a normal manner. We would ask partners to contact us if they are aware someone needs to access the scheme as we may be able to facilitate this in a venue closer i.e. a pharmacy. 

Needle exchange equipment can also be delivered to service users via the pharmacy or home for those unable to access the service. Please refer client to their key worker to facilitate this.


Specialist support / projects


Domestic abuse support

MASC- Delivered in partnership with Merseyside Domestic Violence Services (MDVS) . The program is a nonjudgmental 26 week program providing educational support and interventions to male  perpetrators of abuse. The MASC programme draws on a range of approaches including Cognitive-behavioral, Psychotherapeutic & Relationship Skills, Social Learning Theory and Attachment Theory.

Alongside this the CGL Risk reduction coordinator will offer one to one support and support participants to access prepare for accessing the program. Support will also be offered to the victim / survivor and their family again this includes one to one and group support.  


Expansion of criminal justice support

CGL will be offering an expanded criminal justice service with additional intensive one to one support including supporting clients from straight from prison to help support a reduction in offending . Dedicated group support will also be available as well as additional activities.


Counselling support

CGL offer one to one counselling available for all service users, a variety of counselling is available included person centres, CBT and much more.


Building Bridges

CGL offer dedicated family support for service users with children. We understand accessing support when you have children can create a lot of fear and we want to reassure parents that support is available in a variety of different ways. This consists of intensive support, dedicated group support around substance use, parenting and parental conflict, home visits are available, support for children including one to one and MPACT group work program for the whole family. Our aim is to support families to recovery together.