Welcome to sthelens.gov.uk

Best place to find information and services that your council provides...

What equipment is available?

                                                                 

 

Each Lifeline unit is supplied with one pendant.  However, there is also a range of sensors that can be connected to the unit to help provide additional monitoring and protection within the home. Each item of equipment is linked in the same way as the Lifeline unit to the Control room and will send a call when the sensor automatically activates on detection of any risk. On receiving this activation the Control room staff will then ascertain what the problem is and take the appropriate action.

The Equipment/Sensors available include:

  • Falls detectors
  • Smoke/Fire alarms
  • Carbon Monoxide Detectors
  • Epilepsy sensors
  • Door contacts
  • Bed and Chair sensors
  • Missed medicine alerts.
  • Keysafes

Keysafes

When the service is set up we supply and fit a keysafe (free of charge) in order to ensure quick access to your home should it be required. The SUPRA C500 keysafe used by Careline are the only Police approved keysafe in the UK.  Without this we are unable to access you home without calling for the emergency services which may result in a costly repair charge.

Please call the Technology Care Team on 01744 676313 to discuss the suitability of different options according to your requirements.