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Guidance for the most vulnerable

Last reviewed on 23 February

If you are clinically vulnerable, you could be at higher risk of severe illness from coronavirus. Please read the government's advice for people who are clinically extremely vulnerable to coronavirus.

During the national lockdown, those who are clinically extremely vulnerable (CEV) should not attend work, school, college or university, and limit the time you spend outside the home. You should only go out for medical appointments, exercise or if it is essential.

If you are in this CEV group, you will previously have received a letter from the NHS or from your GP telling you this. You may have been advised to shield in the past.

We have been sending text and email messages to our CEV residents with information and advice. If you have received a message and are not CEV, it is because as you are registered as a contact either by email or mobile.

There is an online service that clinically extremely vulnerable people can use to register for support. Support is available in accessing priority supermarket delivery slots, and other forms of supermarket deliveries, in collecting and delivering medication and for those who need support to manage their wellbeing and mental health.

If you are clinically extremely vulnerable and you need to register your needs by telephone, or you have an urgent need, the St Helens Together helpline number 01744 676767 remains in operation 7 days a week from 8am – 10pm, or email contactcares@sthelens.gov.uk.

If you wish to unsubscribe from the email and text notifications we are sending in relation to advice for our most clinically extremely vulnerable, please let us know and we will unsubscribe you from the service - Contact Us

Guidance in other languages

You can download a poster detailing the local support available for residents identified as clinically extremely vulnerable, in the following languages:

The government's updated advice has also been translated into: