Multi-Disciplinary Triage Panels - The St Helens Neurodevelopmental Pathway has re-established triage panels on a weekly basis, and has increased the number of children that are reviewed each week. Children of the highest risk (such as children who are looked after, children in contact with the criminal justice system, and children that are at a key transition age) are prioritised, and all other referrals continue to be reviewed in date of referral received to ensure fair access to the pathway.
Multi-Disciplinary Decision Panels – From 17 July 2020 St Helens Neurodevelopmental Pathway had re-established multi-disciplinary decision panels on a weekly basis. Children of the highest risk (such as children who are looked after, children in contact with the criminal justice system, and children that are at a key transition age) are prioritised, and all other referrals are reviewed in date of referral received to ensure fair access to the pathway. Feedback appointments will follow once a decision has been made at the panel, and families will be contacted by the Neurodevelopmental Pathway Team in support of this.
Emails and Phones – Throughout COVID the service has maintained open communication channels. We receive a large number of calls, emails and messages, and assure you that all of these are responded to at the earliest opportunity by our team. These are being prioritised in order of date received.
All emails and enquiries are to be sent to email@example.com
Emails are prioritised in date order, and we ask that you please do not send multiple emails to the team as this increases the overall number of messages into the team.
The Neurodevelopmental Pathway Team can be contacted by phone on 01744 646571. If a member of the team is unable to answer the telephone, there will be an option to leave a voicemail. Please leave a message confirming the name and date of birth of the child that your query relates to, a contact telephone number, and a brief message. Your message will be triaged by our team and we will get back to you as soon as possible.
We are currently in the process of arranging a Listening Session for parents regarding the Neurodevelopmental pathway and will confirm the date as soon as arrangements are finalised.
We thank you for your support and patience during this time.