The St Helens Paediatric Speech and Language Therapy Team has implemented business continuity plans in support of COVID-19, and has been working with partners to identify recovery and restoration priorities as we move forward in our COVID response.
In response to NHS England and NHS Improvement ‘COVID-19 Prioritisation within Community Services’ Guidance, our services were reduced with the aim of keeping children and families and our staff, as safe as possible during COVID.
Since March 2020 we have offered phone consultations and online assessments. Online training packages are delivered in almost weekly basis supporting parents and professionals via NWBH Zoom Platform.
In September we started offering face to face consultations at homes, schools and at Lowe House Clinic adhering to NWBH NHS Trust guidelines.
We will continue to offer these over the coming months to children and young people as required. We are continuing to adapt our resources to support virtual sessions and we have had success with these over the past six months.
Virtual sessions may be offered in lieu of face to face clinic and / or school appointments, and are treated as standard appointments.
We are committed to working with schools to communicate where a child has a scheduled appointment and may need to be collected from school in order to go home and access their virtual session.
There may be some cases where a face to face appointment will be offered where a virtual session is not possible, and we will discuss this with families/carers based on the individual needs of the child.
We are making every effort to communicate how a child’s appointment will be carried out in advance of the appointment.
We are committed to providing a quality service whilst keeping our patients, their families and our staff safe and as a team we are confident that this is the most effective way to run our service moving forward. We will be regularly reviewing our policies and welcome any feedback.
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