Health Services

Do you have a question about SEND?

We recognise that this will be a worrying time for families of young people with additional needs and are committed to helping you with any questions or enquiries you might have about SEND.
As most Council employees are now working from home in line with Government advice, please contact us using the 'Get in touch' form on the homepage.
This will make sure that your enquiry is passed to the right person and you receive an appropriate response as quickly as possible.

The Activities section has been removed temporarily.

You can also access information via SEND - Local Offer Facebook Group


Updated 26th July


Commissioners are working with local providers to continue the delivery of services, taking all guidelines and local needs into consideration.

As you may appreciate, this means that there are potentially changes on a regular basis and so we would suggest that for the most up to date information on the individual service offers and how to access services then to refer to the following websites.

Helping each other stay safe after the easing of lockdown restrictions

We are all looking forward to the easing of lockdown restrictions - but it will be some time before things are completely back to normal.   We still need to think about how to protect ourselves and each other from COVID-19… at least for a little while yet.

Luckily, there are some simple hygiene measures that we can take to help keep ourselves and others safe.

These will help protect us against a range of infections including COVID-19:

  • Stay home if we have symptoms (and book a test through 119)
  • Continue to wash or gel our hands regularly
  • Catch sneezes in tissues and dispose of them straight away
  • Cover our mouths when we cough – a good idea is to cough into the crook of the arm
  • Spending time outdoors and in fresh air
  • Not standing too close to others (keep 2 metre distance where possible)
  • Consider using a face mask or covering when on transport or indoors or when asked to
  • Importantly, if you haven’t done so already please take up the offer of vaccination

What you can do to help health and social care workers coming into your home

The good news is that if we follow the simple advice above, then we have already reduced our risk of catching or spreading the virus to everyone including health and social care workers.

There has been no change in the guidance for health and care workers – for example, they will continue to wear masks and follow all measures necessary when in your home to help keep you and your loved ones safe. 

There are some things that you can do too:

  • Before they come into your home, let them know if you have tested positive or have symptoms of COVID-19…
  • … or if you have been in contact with someone who has tested positive or has symptoms
  • Open your windows at least from time to time and especially when you have visitors
  • Wear a mask or face covering if you are asked to
  • Keep a safe distance (2 metres if possible)
  • If clinical waste is generated in your home, you will be advised on how to handle and store this safely

Aerosol Generating Procedures

Some of you may be supported by health and care staff carrying out a range of higher risk activities known as Aerosol Generating Procedures (AGPs).  A typical example is when helping you to care for someone on a ventilator.    They will continue to need to wear a higher level of Personal Protective Equipment (PPE).  The need for this protection has not gone away or been reduced.  

  • Be guided by the person leading on the procedure
  • Where possible AGPs should be carried out in a room with the doors shut…
  • … but open the windows and keep them open for a while afterwards
  • Reduce the number of people needed in the room to the safe minimum
  • Follow advice on the safe disposal waste generated from AGPs

Remember wearing this extra protection can be hot and tiring – especially in warm weather or homes.  To work safely, expect your care team to plan for extra breaks.

We need health and social care workers to remain safe and healthy – for their own personal health,

for the health of their family, your family and so that they can continue to support others.

The paediatric therapy team are continuing to increase their clinic contacts as COVID-19 restrictions continue to be lifted. The department have moved out of St Helens hospital and now run physiotherapy clinics in Peasley Cross, Lowe House and Newton Hospital. DCD (Developmental Coordination Difficulty) clinics are run jointly by Occupational therapy and Physiotherapy on a fortnightly basis in Peasley Cross.  Waiting times are within the 18 week target with most children being offered an initial assessment via telephone call within 6 weeks of referral. 

Parent Sensory Training continues to be offered to families either via video lessons or in a written format with telephone calls to discuss the findings and give parents support.

The SEND Short Breaks Playscheme Task and Finish group met on the 12th May to discuss the proposals sent through by providers for the Summer SEND Playscheme. The next step of the process is for the proposals to be evaluated by a panel to decide upon the menu of activities that can be provided within the SEND Playscheme budget. The panel, which included parent/carer representatives met on the 24th of May to discuss and provide recommendations to Directors and Executive Leadership team and the offer has now been approved. Further communication and details will be circulated to parent and carers in the coming weeks. 

My colleague and I will be delivering 'Discover Kooth' Information sessions for the parents/carers of young people in your area in June.  Details and Eventbrite links are on the poster attached.  If you could please share this with the parents/carers of your young people, it would be much appreciated.  Please feel free to forward to any of your own contacts/team who work with young people in the area.

Click the image below to download the leaflet

Discover Kooth leaflet image. Click to download pdf.


The purpose of the Local Offer is to enable parents and young people to see more clearly what services are available for children with special educational needs and disabilities in their area, and how to access them.

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"I like the pictures and I like the interesting information it has on the website" - Pupil from Allanson Street Primary School

boy in a wheel chair