Useful Contacts

St Helens Carers Centre

The St Helens Carers Centre has an income maximisation team who can help with all aspects of welfare benefits and tax credits. The team can provide information and advice, carry out benefit calculations, and offer guidance on legislation about benefits and tax credits, as well as form filling. You can find more information on the St Helens Carers Centre website.

Citizens Advice Bureau (CAB)

The CAB provides advice on a wide range of subjects such as legal, money and other problems. Although advice is available if you drop in to the office, appointments will be required for some services.

St Helens Citizens Advice Bureau is based within the Millennium Centre in the town centre:

Millennium Centre
Corporation Street
St Helens
WA10 1HJ

Telephone: 08448 269 694

CAB Advice Guide

Family Action (previously The Family Welfare Association)

This organisation may be able to assist an adult or child to have a holiday in the UK. It will accept referrals from a social worker or voluntary agency.

Family Action Central Office
501-505 Kingsland Road
E8 4AU

Telephone: 020 7254 6251

Family Action website

The Disabled Living Foundation

This a national organisation that provides free, impartial advice about all types of equipment and mobility products for disabled adults, disabled children, older people, their carers and families. The foundation can help the person you care for to find solutions that enable them to stay active and independent. It provides a free helpline service.

A free factsheet - 'Telecare made easy' - is particularly useful. Telecare is a technology-based system that offers new ways to manage home safety, enabling vulnerable people to live independently for as long as possible, giving peace of mind for disabled people and their carers.

It consists of a range of sensors positioned throughout the home, which alert the carer, or a monitoring centre, if there is a problem in the home, such as a gas leak or fire, or if the person they are caring for has a problem and needs assistance.

The purpose of Telecare is not to replace the carer, but to allow them to leave the house, or get a good night's sleep, confident that they will be informed if an emergency occurs. Examples include fall detectors, bed/chair occupancy sensor and epilepsy sensors.

Telephone: 0845 1309177 

Disabled Living Foundation website

Living Made Easy

Provides clear, practical advice on daily living equipment for young people.

Living Made Easy website

Disability Rights UK

Disability Rights UK is a service provided by disabled people, working to create a society where everyone with lived experience of disability or health conditions can participate equally as full citizens.

Disability Rights UK website


The purpose of the Local Offer is to enable parents and young people to see more clearly what services are available for children with special educational needs and disabilities in their area, and how to access them.

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boy in a wheel chair