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Help Paying Energy Bills

There are a number of schemes available that may assist with reducing the amount you spend on energy. Please look at the sections below for further details.

Should you require further information about anything in the Energy Efficiency section, please contact a member of the Affordable Warmth Team on 01744 676555 or email us.

What is Collective Switch?
Collective Switching works by using collective bargaining power. Once you have registered your interest, an exclusive tariff is negotiated from energy suppliers. This tariff is only available to those who have registered though, so don't miss out!
Local Charity Energy Projects Plus (EPP) runs the campaign several times a year in partnership with St.Helens Council as well as 5 other local authorities and aims to find the cheapest tariff on the market. The scheme aims to make it safer and easier to switch supplier and expert advisors are on hand to offer free and impartial help every step of the way.

Which energy companies are involved?
Previous winning tariffs have included offers from the so-called Big 6 suppliers including British Gas, E.on and EDF Energy as well as smaller suppliers such as Ovo and Green Energy.
Offers have also been included for pre-payment meter (pay as you go) customers as well as Direct Debit and Pay on Receipt of Bill customers.

If I register, do I have to take up the offer?
Absolutely not! Registration is quick, easy and completely FREE and the winning tariffs are only shown to members and always shown against other tariffs on the market, so you can clearly see if it’s a good deal for you. You can switch to any of the tariffs offered through the scheme and if none of the offers are better for you, then there's obligation to change.

How much can I save?
There's no set amount as everyone who does save will save a different amount. However, the last round of Collective Switch saved St.Helens residents an average of £280.00 a year on their energy bills.

For more information, simply head to the Collective Switch website or call 0800 043 0151.

If you missed the last collective switch you can still find out how much you could save today all you need is your postcode and details of your tariff.

You can get further details from LCR energy switch or by calling the local Save Energy Advice Line on freephone 0800 043 0151, where residents can also get free and impartial help and advice about saving energy at home.

You could get £140 off your electricity bill for winter 2017 to 2018 under the Warm Home Discount Scheme.

The money isn’t paid to you - it’s a one-off discount on your electricity bill, between October and March.

The discount won’t affect your Cold Weather Payment or Winter Fuel Payment.

Pre-pay or pay-as-you-go meters

You can also qualify for the discount if you use a pre-pay or pay-as-you-go electricity meter.

Your electricity supplier can tell you how you’ll get the discount if you’re eligible, for example a voucher you can use to top up your meter.

Who can get the Warm Home Discount?

You qualify for the discount if on 9 July 2017 all of the following applied:

your electricity supplier was part of the scheme
your name (or your partner’s) was on the bill
you were getting the Guarantee Credit element of Pension Credit (even if you get Savings Credit as well)

You may be able to apply directly to your electricity supplier for help if you don’t get the Guarantee Credit element of Pension Credit but:

you’re on a low income
you get certain means-tested benefits
Check with your supplier to see if you’re eligible and how to apply.

Electricity suppliers
The following suppliers are part of the scheme:

Bristol Energy
British Gas
Co-operative energy
Economy Energy
EDF Energy
Extra Energy
First Utility
Fischer Energy
Flow Energy
GB Energy - see Co-operative energy
Manweb - see ScottishPower
M&S Energy
Our Power
Sainsbury’s Energy - see British Gas
Scottish Gas - see British Gas
Scottish Hydro - see SSE
Southern Electric - see SSE
Spark Energy
Utility Warehouse


To find out if you qualify or to make an application, please call our Save Energy Advice Line on 0800 043 0151

This is a tax-free benefit to help pay for heating during winter. You could be eligible if you have reached the qualifying age and you normally live in Great Britain.

For more information, call 03459 15 15 15 (8.30am–4.30pm Mon–Fri).  Textphone 0345 606 0285

Cold Weather Payments are made during periods of very cold weather to help people pay for extra heating costs. To get a Cold Weather Payment, the average temperature where you live must be recorded as, or forecast to be, 0°C or below for seven days in a row. 

You may be able to get Cold Weather Payments if you are in receipt of a qualifying benefit. To find out more about Cold Weather Payments contact your Jobcentre Plus office on 0345 604 3719 (textphone 0345 608 8551) or your Pension Centre on 0800 731 7898 (textphone 0800 731 7339).  If you're in receipt of Universal Credit, call 0345 600 0723 (textphone 0345 600 0743).