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Insurance fraud

What is insurance fraud?

Insurance fraud against the Council can include;

  • bogus claims to the Council;
  • serial claimants across a number of authorities;
  • exaggerated claims by adding extra items to a genuine claim;
  • organised "crash for cash" frauds.

What are the costs involved in insurance fraud?

Fraud a survey of English Councils by the European Institute for Combating Corruption & Fraud, the amount of detected insurance fraud in 2014/15 was £9.1m.

How does this impact on you?

For every penny that is defrauded from the Council (and the taxpayer), this reduces the level of available resources the Council has and therefore the level of services the Council can provide.

How to report your suspicions of insurance fraud?

Fraud Hotline - 0800 953 0217

Report Online

Suspected frauds committed against insurance companies should be reported to the relevant insurance company and not the Council.