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We do all we can to ensure things run smoothly. But equally we recognise the importance of responding quickly when things don’t go to plan. Complaints are a valuable form of feedback - and help us to make sure we get things right next time round. Our Corporate Complaints Policy and procedure provides further information.
If you would like to make a complaint about any council service, you can do so in a number of ways:
How we will deal with general complaints:
For more information, please download our Corporate Complaints Policy.