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Last reviewed on 15th June


Public transport in the Liverpool City Region

From Monday 15th June anyone using public transport must wear a face covering.

NHS staff can travel for free on buses and Merseyrail trains across the city region. All you have to do is show a valid NHS photo staff pass as you board the bus, at Merseyrail stations on Merseyrail trains.

Merseyrail services are are now operating on a reduced timetable. Trains will now operate a 30-minute service on all lines between 07:00 -19:00 Monday to Saturday, with a limited additional service from 19:00 to 22:00 on some lines.

Trains will operate between 08:00 - 20:00 on Sundays. All trains will be made up of six-car carriages to keep the Liverpool City Region moving, enable social distancing and ensure we are providing the most reliable service possible. Please remember our services are for key workers and essential journeys only

There may be changes to other train operators' timetables and customers should check before they travel. You can find the latest updates on their social media channels:

Merseyrail @merseyrail

Northern @northernassist

Transpennine Express @TPEassist

Free school bus travel

All young people using Merseytravel-contracted services to schools are allowed to travel for free.

Concessionary travel restrictions

Restrictions on travelling before 9.30am have been lifted and this will continue until the end of 2020 for people aged over 60, to take advantage of moves by major supermarkets to open early for the elderly and vulnerable, as well as encouraging them to get out and get active when the current crisis is over.

Bus services

Arriva are reviewing services in light of the national guidance for public transport and social distancing and will let customers know of any changes. The service will now only accept cash in exceptional circumstances, and advise that their drivers can no longer provide change. Again, please check the social media channels or web sites for latest updates:

Arriva @arrivanorthwest



Many of St Helens' Gold Standard taxi drivers, working for operators in St Helens Borough, are continuing as normal in a difficult situation. Find all operators in St Helens Borough

You should wear a face covering when using taxis or private hire vehicles. A taxi driver may be entitled to refuse to accept you if you are not wearing a face covering.
Keep a 2 metre distance from others during your journey, for example at taxi ranks. If you need to be near other people you should:
  • avoid physical contact
  • try to face away from other people
  • keep the time you spend near other people as short as possible
  • Follow the advice of the driver. For example, you may be asked to sit in the back left-hand seat if travelling alone. You may want to check with your taxi or private hire operator before travelling if they have put any additional measures in place.
You should use contactless payment if possible, or find out if you can pay online in advance.
Be aware of the surfaces you touch. Be careful not to touch your face. Cover your mouth and nose with a tissue or the inside of your elbow when coughing or sneezing.
When finishing your journey wash your hands for at least 20 seconds or sanitise your hands as soon as possible.

Many of St Helens' Gold Standard taxi drivers, working for operators in St Helens Borough, are continuing as normal in a difficult situation. Find all operators in St Helens Borough

Mersey Ferries

Mersey Ferries are running. Please keep checking the Mersey Ferries website and @merseytravel for the latest information.

Mersey Tunnels

The Queensway (Birkenhead) and Kingsway (Wallasey) Mersey Tunnels are currently open.

You can also stay connected by visiting Merseytravel’s travel updates page.

Advice for passengers

Customers are also being encouraged to pay by contactless where they can and to use cash as a last resort to help reduce risk for drivers and other customers.

People are also being strongly advised to follow Public Health England’s guidance to protect themselves and others; this includes washing hands more regularly and thoroughly, particularly when arriving at home or work and before eating.

Key worker survey

While all non-essential travel should be avoided in line with national advice, and public transport services are greatly reduced, it’s important that people are able to get to and from work and make essential journeys.

Customer feedback is crucial if transport operators are to provide the best possible services in these challenging circumstances. The Liverpool City Region therefore want to hear about what is working well and what could be improved on.

Here is a short survey for key workers to provide their views: https://lcrcriticalworkertravel.commonplace.is

International travel

The government is advising against all non-essential overseas travel. Read more on the GOV.UK website.