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Register office

Last reviewed on 1 July

Birth registrations

Birth registrations have resumed but please check that your local register office is open. For appointments at St Helens Register Office, please phone 01744 676789.

New parents should register the birth in the area where the child was born:

Applications for child benefit or Universal Credit can be made before the birth is registered. More information on how to claim.

Advice for couples with ceremonies booked or giving notice of intention to marry

Until further notice, if you have a ceremony abroad or your request for notice is urgent as you are due to marry in August or September 2020, you can book an appointment to give notice of marriage or civil partnership online.

The register office is still closed to the public and we are only offering limited number of notice appointments at this time.

Please do not book online if your notices have expired and your ceremony was cancelled. If you are re-booking a notice appointment due to cancellation and the expiry of your notices, you must email your details to registryoffice@sthelens.gov.uk and a registrar will contact you to offer you an appointment in date order of your ceremony.

We are also re-booking ceremonies that were cancelled due to COVID-19. Please email registryoffice@sthelens.gov.uk to change the date of your ceremony. Due to the recent guidance on small weddings and civil partnerships issued by the government, we are advising couples who want a larger gathering to book for 2021.

All monies paid to St Helens Registration Service will be carried over to the new booking.

Please read these frequently asked questions about your ceremony.

For those who have paid for a notice and not completed the service, the fee will be transferred to another date once the service resumes.

Please also read these frequently asked questions about post-dated passports. All correspondence must be made with the relevant passport office.

Death registrations

If you have suffered a family bereavement during the coronavirus outbreak, we hope the following information will be useful. 

GP surgeries have been contacted and asked to send any paperwork to the correct register office for the area where the death occurred. This must be done electronically and must include the details of the next of kin.

Do not collect a medical certificate of cause of death from a GP surgery yourself. Please wait for contact from a registrar.  

When a registrar contacts the next of kin to register a death, they will be able to purchase the certificates by card over the phone, which will enable access to funeral funds. The certificates will be posted out to you.

Further certificates for recent deaths are now available to purchase online only.

You can instruct a funeral director of your choice before registering the death; we will send the form for the funeral directly to the relevant burial authority.

Copy certificates

We are now able to produce copy certificates again but requests must be made online as the register office is still closed to the public.

You can apply online for any copy certificate for registrations of birth, death, marriage or civil partnership occurring in the St Helens, Newton-le-Willows and Rainford areas.