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Register office

Last reviewed on 6 January

The register office is an essential public service and is open by appointment only at a service point within Wesley House, Corporation Street, St Helens.

The register office is open for birth registrations, corrections and notice appointments, which are offered for the purpose of fulfilling a legal obligation. For appointments, please ring 01744 676789 or email registryoffice@sthelens.gov.uk.

Wedding and civil partnership ceremonies

While your ceremony is very important to us, we must adhere to the current government restrictions for England, effective from 6 January 2021.

The government has announced that marriages and civil partnerships should now only take place in exceptional circumstances, for example an urgent marriage where one of those getting married is seriously ill and not expected to recover, or is to undergo debilitating treatment or life-changing surgery.

Birth registrations

Birth registrations are permitted by appointment only. For appointments at St Helens Register Office, please phone 01744 676789.

New parents should register the birth in the area where the child was born:

Applications for child benefit or Universal Credit can be made before the birth is registered. More information on how to claim.

Death registrations

If you have suffered a family bereavement during the coronavirus outbreak, we hope the following information will be useful. Please also read this government guidance on what to do when someone dies during the outbreak.

GP surgeries have been contacted and asked to send any paperwork to the correct register office for the area where the death occurred. This must be done electronically and must include the details of the next of kin.

Do not collect a medical certificate of cause of death from a GP surgery yourself. Please wait for contact from a registrar.  

When a registrar contacts the next of kin to register a death, they will be able to purchase the certificates by card over the phone, which will enable access to funeral funds. The certificates will be posted out to you.

Further certificates for recent deaths are now available to purchase online only.

You can instruct a funeral director of your choice before registering the death; we will send the form for the funeral directly to the relevant burial authority.

Copy certificates

We are producing copy certificates but requests must be made online as the register office is still closed to the public.

You can apply online for any copy certificate for registrations of birth, death, marriage or civil partnership occurring in the St Helens, Newton-le-Willows and Rainford areas.