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Contact Centre

Last reviewed on 30 June

Contact Centre and Council Receptions

All our customer-facing receptions are closed, but we are still here on the phones and online.

You can contact us by telephone during our normal operating hours on the following numbers:

  • General enquiries – 01744 676789, 8am-6pm (Mon-Fri), 10am-2pm (Sat)
  • Council Tax – 01744 675255, 8:45am-5:15pm
  • Benefits – 01744 676666, 8:45am-5:15pm
  • Summons – 01744 675285, 8:45am-5:15pm
  • Business Rates – 01744 675264, 10am-4pm

If you need help with gas or electric, please ring us on 01744 676666 for advice.

If you need help with food supplies, please contact us on 01744 676767 and select option 1.

Please listen to our phone messages. We try to keep you updated when you call us so please hear the message out fully as it may give you the information you need.

If you need help or advice about any of our services, please don't hesitate to contact us on 01744 676789.

You can also contact us online at www.sthelens.gov.uk/contactus

You can self-serve at www.sthelens.gov.uk/selfservice, where most of our services are available.