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Car parks

Last reviewed on 30 June

Parking charges have resumed at council-controlled car parks in St Helens town centre and payment by phone is encouraged.

In March, the council took the decision to suspend fees to assist key workers and those who needed to make essential journeys at the height of lockdown.

However, with measures eased and a number of non-essential shops reopening, parking charges in St Helens  among the cheapest in the North West – have been brought back as the council faces a £25m funding gap as a result of the pandemic.

To make payment easier and safer, where possible, visitors using all council pay and display car parks and on-street pay and display bays are advised to pay for their stay using the Apcoa Connect Pay by Phone or App. No additional charge is applied for the use of this service.

You don’t need a smartphone to use this service – all you have to do is call the number advertised as soon as you have parked your vehicle, state the car park’s location code, the length of stay you require and payment card details. You must then reply to a text message confirming your registration number – your parking is then paid.

Those visiting St Helens town centre by vehicle who wish to pay by cash are encouraged to park at Birchley Car Park, if possible, to reduce the risk of cash handling.

Council surface car parks and the Hardshaw Centre roof top car park are open and chargeable as normal – as are all on-street pay and display bays.

Chalon Way multi-storey car park is open on levels 1-3 for permit holders only – while Tontine and St Mary's multi-storey car parks will remain closed for the foreseeable future, following COVID-19 risk assessments.

Permit holders for all other council-controlled town centre car parks also need to display a valid permit issued for that particular car park. Any virtual permit holders must again park on the car park the permit is valid for.

With the number of vehicles on roads increasing, enforcement has resumed to ensure vehicles are safely and legally parked in the interest of safety for all our road users.