Welcome to sthelens.gov.uk

Best place to find information and services that your council provides...


What do I do if I show symptoms?

If you are experiencing symptoms of COVID-19, you should arrange a test as soon as possible: ask for a coronavirus test online or call 119.

Symptoms include:

  • A high temperature (37.8 degrees and above)
  • A new, continuous cough
  • A loss or change to your sense of smell or taste.

You can opt for a home test kit or to book an appointment at the Haydock Park Racecourse regional testing centre, which is open seven days a week, from 10am to 4pm.

Mobile testing units are used for short periods on varying dates within the borough, which we will publicise in advance.

If your test result is positive, you must self-isolate for a minimum of 10 days. Your household and your support bubble must self-isolate for 14 days. Anyone who develops symptoms in this time must arrange to take a test.

Following a positive test result, you will be contacted by the NHS test and trace service, who will ask you for information about who you have seen in the past 14 days. 

Other updates

Face coverings are now compulsory in shops and supermarkets in England, as well as on public transport. Here's everything you need to know about face coverings, including how to make your own.

Here is some information if you have been shielding because you're clinically extremely vulnerable to COVID-19, on how the government's 1 August changes will affect you.

Below you can find updates on how our services are reopening and adapting, as well as links to wider information and advice. 

If you need help during the outbreak, or can volunteer to help, please contact St Helens Together on 01744 676767.

Service updates

Please check the list below for the latest information on how our essential services are being affected by coronavirus and the evolving advice from the government.

Bin collections
NORMAL  Green bin permit extended
Blue badges
AVAILABLE  Apply online or via the phone
Car parks DISRUPTED  Open except Tontine and St Mary's
Children's Centres CLOSED   Follow us on Facebook
Contact Centre AVAILABLE   How to get in touch
Crematorium and cemeteries RESTRICTED  More details
Housing services AVAILABLE  Phone us for advice and appointments
Leisure centres OPEN  See measures in place
Libraries OPEN  See measures in place
Licensing AVAILABLE  More details
Markets DISRUPTED  More details
Parks and playgrounds DISRUPTED  Open with restrictions
Payments to suppliers DISRUPTED  How to invoice us
Register office RESTRICTED  Details of services available
TAZ/sexual health services AVAILABLE  Open for appointments only
Tell Us Once AVAILABLE  Telephone appointments only

Keep up to date

For the latest information, follow us on social media:

Information, advice and support