Welcome to sthelens.gov.uk

Best place to find information and services that your council provides...

Cookie Policy

This cookie policy provides information about the use of cookies used by St Helens Borough Council.

When you visit this site, we ask for your consent to use cookies, by requesting that you click 'I Accept'. However, it is important to note that, if you choose to disable cookies by not clicking ‘I Accept’, then some parts of our website may not work.

To find out more about how we use cookies and what benefits they bring, please take a few moments to read this notice. Some of the functions that cookies perform can also be achieved using similar technologies. This cookies policy refers to ‘cookies’ throughout; however, it covers these alternate mechanisms.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve your website experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

You can find more information about cookies by visiting www.allaboutcookies.org or www.youronlinechoices.eu.

The cookies used on this site can be split into three main categories:

  • Category 1: strictly necessary cookies
  • Category 2: analytical/performance cookies
  • Category 3: third-party cookies

Category 1 - Strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website or saving your preferences. Without these cookies, services you have asked for, like shopping baskets or e-billing, cannot be provided.

  • Our site uses this type of cookie to enable our payment features.

Category 2 - Analytical/performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

  • By clicking 'I Accept' and using our website and online services, you agree that we can place these types of cookies on your device.

Category 3 - Third-party cookies

When visiting our website, you may also notice some cookies that are related to content from other websites. When you visit a page with content embedded from another site (for example, YouTube) you may be presented with cookies from these other websites. We do not control these 'third-party' cookies. You should check the other websites for more information about their cookies.

We also have links to many other websites. Once you access another site through a link that we have provided, it is the responsibility of that site to provide information as to how they use cookies on the respective site.

Cookies used on this site

Cookie type Cookie name Expiry Usage
Strictly necessary  
  EU_COOKIE_LAW_CONSENT 1 month This is used to save the user's cookie preference.
  JSESSIONID Session This cookie is used to maintain an anonymous user session by the server.
  ARRAFINITY Session This is a cookie used to affinitise a client to an instance of an Azure Web App.
  .STHMBCAUTH Session This is an authentication cookie to identify the user.
  _ga 2 years These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. If you do not allow these cookies we will not be able to include your visit in our statistics. 
  _gat 1 day
  _gid Session
  DV Session
Third-party cookies  
  1P_JAR 1 month These cookies are set via embedded YouTube videos. They register anonymous statistical data on for example how many times the video is displayed and what settings are used for playback.
  CONSENT 18 years
  NID 1 year
  ANID 2 years
  IDE 1 year This cookie is used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
  _fbp 2 months This cookie will help deliver our advertising to people who have already visited our website when they are on Facebook or a digital platform powered by Facebook Advertising.