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Alleygates are large black gates that have been useful in helping reduce crime and anti-social behaviour (ASB) in alleyways. The gates have been put in to prevent burglaries.

Alleygates are made to the 'Secure By Design' Gold Standard, which is a UK Police scheme to 'design out' crime.

Alleygates are concreted into the ground and are not attached to your property. Small pieces of fencing can be fitted between the posts and building line to block any gaps. These might be fixed to brickwork with small screws.

There are over 1200 alleygates in St Helens.

You often complain to us about alleygates being left open for no reason. Leaving gates open puts you and your neighbours at risk of crime and ASB. Please work with us, to respect neighbours and keep the gates closed at all times. 

If you are having any problems with crime and anti-social behaviour in your alleyway you should report it to Merseyside Police  or Crimestoppers. Incidents of anti-social behaviour can also be reported to the Council Contact Centre.

Please note: There are no plans to install further alleygates at this time

Even though the alley has gates on it, it still remains part of the highway and is subject to the same rules as other roads. It is illegal to block the alleyway by parking in it and preventing access to other traffic. If you have this problem please report it to Merseyside Police, who have the power to deal with it.

You should open and close the alleygates using your alleygate key. This prevents damage to the lock and reduces noise. When you open the gates, please ensure that the drop bolt is placed into the receiver to keep the gates safely in the open position whilst you pass through. Please close and lock the gates behind you.

It is the responsibility of residents to ensure that the alleygates are kept locked at all times. There is nothing we can do to make people close the gates.

Everybody who lives in the alleygate block is entitled to a key. In special cases, other nearby residents may also get a key. You must keep this key safe and do not give it to anybody else. If you move out leave the key by the back door or with the house keys.
Alleygate keys are not cheap to replace. If you lose your key or it is stolen you must report it to us and we will arrange for a replacement to be sent out. Depending on the circumstances, there may be a charge.
If there is no key left for you when you move into a new house you can request a key from us and we will arrange for it  to be sent out. Keys will come through the post, they usually take a week, but please allow up to six weeks for delivery.
If you have a tenant moving into a property, they must ask for one themselves when they move in.

Landlords who want a key to a property, where they do not live, need to provide us with proof of ownership before a key can be sent out.

At some point the gates will need repair. Our contractors will attend as soon as possible, although some repairs, (ie, replacement of a broken barrel) can take up to six weeks or longer. Please report broken alleygates to us.

Between 5.15pm and 8:00am there is an emergency telephone number you can call if:

  • The alleygates appear dangerous
  • The alleygates are trapping vehicles in the alley

The emergency out of hours line is 01744 637383.

We have found when a location is gated that some residents allow their dogs to roam freely and foul the alleyway.
Be considerate of your neighbours if you have a dog, clean up after them. Disposable bags are cheap to buy or available for free from all Libraries and Ranger bases in the parks.
The alley remains part of the highway, if your dog is found on it's own the Dog Wardens will remove it as a stray, even if it is wearing a collar and is chipped. Please report concerns about dog fouling and stray dogs to us.
You should report any crimes or anti-social behaviour to Merseyside Police or Crimestoppers.