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Business advice

We aim to support businesses in St Helens by providing free, expert and impartial advice.

If you need trading standards advice for your business, please contact us by telephone on 01744 676789, or email Trading Standards

If your enquiry is relatively simple we will be able to provide advice over the phone and will be able to send you, or direct you to, appropriate sources of information. If your enquiry is complex, we will meet with you and provide the level of support that is necessary.


Business Companion is a very useful source of information for traders. The website will enable you to create a tailor-made information pack depending on your business type.

We have created a Guide to Help Small Retailers, which provides lots of useful information for smaller retailers to help understand your legal responsibilities and help you compete effectively in the marketplace. 

We also work in partnership with St Helens Chamber of Commerce by providing advice to new businesses when they meet at the chamber.