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How to become a licensed driver

If you follow this simple procedure you can expect to become a licensed driver in St Helens in approximately four weeks.

  • Contact us via email to book a first appointment. You will need to bring with you a bank card (to pay the DBS, DVLA mandate and application fee – total £116). Read the Taxi Licensing Policy for what you will need to become a licensed driver while you are waiting for your appointment.

Applicant Requirements

  • Before a licence can be granted, you must meet the following criteria:

First Appointment & Required Documents

  • You must bring the following documentation to your appointment:
    • Proof of identity/address (utility bill or bank statement no more than three months old).

    • A completed driver application form.

    • Passport (if you don't have a passport, a birth certificate is required; if your passport was issued outside of the EU, a certificate of good character from your embassy will be required).

    • A DVLA mandate check code (this can be generated by visiting the DVLA website and inputting the following information: your DVLA driver's licence number, your National Insurance number and the postcode displayed on your licence).

    • DVLA driver licence.

    • National Insurance number (card or letter).

    • Complete five-year address history (for the purposes of completing the DBS)

    • Passport-sized photograph.

  • You will also be given a Group 2 medical certificate to be completed either by your GP or another medical practitioner who will have access to your medical records. You need to organise this appointment for your medical quickly to allow it to take place in this four-week period. The fee for the medical will be individually set by your medical practitioner.
  • It is really important that you tell us at this first appointment if you have any convictions, cautions, health conditions or anything else we need to know. At this stage we will be able to advise you as to whether your application for a licence is likely to be successful.
  • You will be booked onto our next available Essential Skills Assessment (Please note: should you fail this assessment a retest will be required which will incur a fee).
  • For the purposes of completing your DBS, you will need to produce three of the following documents:
    • Passport (any current and valid passport).

    • UK bio-metric residence permit.

    • DVLA driver licence (UK, Channel Islands and Isle of Man only).

    • Birth certificate (UK, Channel Islands and Isle of Man (including those issued by UK authorities overseas, for example Embassies, High Commissions & HM Forces)).

    • Bank, building society, mortgage or credit card statement (issued in the last three months).

    • Council tax statement (issued in the last 12 months)
    • Adoption certificate (UK and Channel Islands only).

    • Marriage/civil partnership certificate (UK and Channel Islands only).

    • Immigration document, visa or work permit.

    • HM Forces ID card (UK only).

    • Firearms licence (UK, Channel Islands and Isle of Man only).

Vocationally Recognised Qualification (VRQ)

  • New applicants will now be given the option to commence work as a licensed driver before completing the VRQ training. You will need to complete the training and provide the certificate of qualification within the first six months of the licence or it will be suspended. You can view the training provider's website for more information. 

Second Appointment & Required Documents

  • Once you have received your DBS certificate, your Group 2 Medical and passed the Essential Skills Assessment you will need to contact us to arrange a second appointment.
  • You will also need to bring these documents with you to the final appointment:

    • Essential Skills pass letter.

    • Your VRQ pass certificate (If you have it at this time)

    • Your Group 2 medical certificate (the date this is signed should be no more than two months before your final appointment).

    • Your DBS certificate.
  • At this second appointment, providing you have brought everything you need and there are no other unforeseen problems, then you will be issued with your one or three-year taxi driver licence.

Taxi Licensing Policy Review

The Taxi Licensing Policy is due for review. However, this has been delayed until the outcome of the recently published Government Consultation into Statutory Guidance for Taxi Licensing is known.

It is your responsibility to ensure that your driver's licence is renewed before its expiry date. Please note that we no longer send reminders out for licence renewals or the renewal of licence checks.

If a renewal application has not been received before the expiry date, then there is no licence to renew and any subsequent request will be treated as a new application, with all the necessary checks starting again.

In order to renew your licence you must contact us to book an appointment and produce the following documents: 

  • Completed renewal application form;
  • Your DVLA driver's licence;
  • A DVLA mandate check code (this can be generated by visiting the DVLA website and inputting the following information: your DVLA driver's licence number, your National Insurance number and the postcode displayed on your licence);
  • Passport or birth certificate;
  • Bank, building society, mortgage or credit card statement (issued in the last three months) to prove your current address.

If you are required to complete a DBS you will need to produce three of these additional documents:

  • Passport (any current and valid passport);
  • UK bio-metric residence permit;
  • DVLA driver's licence (UK, Channel Islands and Isle of Man only);
  • Birth certificate (UK, Channel Islands and Isle of Man (including those issued by UK authorities overseas, for example Embassies, High Commissions and HM Forces));
  • Bank, building society, mortgage or credit card statement (issued in the last three months);
  • Adoption certificate (UK and Channel Islands only);
  • Marriage/civil partnership certificate (UK and Channel Islands only);
  • Immigration document, visa or work permit;
  • HM Forces ID card (UK only);
  • Firearms licence (UK, Channel Islands and Isle of Man only);

If you are required to complete a medical you will need to produce these additional documents:

These operators are currently recruiting licensed drivers in St Helens:

If you are a licensed operator within the borough and would like us to add you to this section, please contact us.

Following approval by the Licensing and Environmental Protection Committee on Wednesday 25 May 2016, the Medical Exemption Procedure came into effect. 

No amendments were made to the proposed procedure as per the consultation as no responses were received. If you already hold an exemption, we will be contacting you shortly to arrange a replacement certificate or advise on your future course of action. 

Please find all of the supporting documents listed below.

Approved Doctors For Medical Exemptions

Dr P Filletti

Ormskirk House Surgery

Lowe House Medical Centre

Crab Street

St Helens

WA10 2DJ

Tel: 01744 624809

Dr C Young

Phoenix Medical Centre

Duke Street

St Helens

WA10 2JP

Tel: 01744 621120

Patterdale Lodge Group Practice

Legh Street

Earlestown

Merseyside

WA12 9NA

Tel: 01925 227111

We must be satisfied that the drivers who obtain licences are ‘fit and proper’ (safe, honest and trustworthy). 

Every applicant must have a criminal record check before they will be granted a licence. This is done by asking you to get an enhanced criminal records check from the Disclosure and Barring Service (DBS). We will also check your driving licence to see if you have any driving convictions. In order to complete this check you will need to provide us with a check code from the DVLA website.

Having a driving or criminal conviction will not necessarily prevent you from becoming licensed - it depends what the conviction was for, the sentence imposed and how long ago it was.

For more information please read our convictions policy.