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Privacy Policy

Here at St. Helens Council we take your privacy seriously. We will only use your personal information to administer your application and provide the products and services you have requested from us.

From time to time we may need to contact you with details of the service or information we require from you and we will do this using the contact information you provided on your application form. This can either be by post, email, telephone or text message.

The Council has a duty to protect the public and we implement a number of security measures to maintain the safety of your personal information. Please be aware, however, that the information you provide on this application may be shared with other public bodies where required, such as Council Departments and Government Services, which may be used for the prevention of fraud or other serious offences.

If you require a copy of the data we hold or believe it to be inaccurate, please contact the Council’s Data Protection Officer by email on dataprotection@sthelens.gov.uk. You can also read more about your information rights.

Any further information held by the Council about individuals will be held securely and in compliance with the law. Information will not be held for longer than required and will be disposed of securely. Further information regarding retention periods is available in our Licensing section.

Should you have concerns over the way we handle your information, you may contact the Information Commissioner’s Office:

Tel: 0303 123 1113
Website: https://ico.org.uk
Post: Information Commissioner, Wycliffe House, Water Lane, Wilmslow, SK9 5AF