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Last updated on 21 September 2020
To contact Licensing via the phone while our office is closed, please call 01744 676770.
Alternatively, you can contact us via email: general licensing email.
Please be aware the phones will be busy and we would advise you to email us. Please note that we aim to answer your email on the same working day or the next available working day.
Following the recent announcement on further restrictions, you are advised that from Tuesday 22 September premises must:
Since 14 September 2020 it is illegal for groups of more than six people to meet and socialise. You must not provide seating facilities that allow for more than six people in a group and must not take any bookings for groups of more than six people.
Your premises must continue to provide a COVID-19-secure environment and implement its COVID-19 risk assessment.
The below links have been recently published by the government and provide important information on the new rules that came into force on 14 September 2020 in respect of group gatherings:
Does this mean that no more than six people can be in a pub or restaurant at once?
Venues following COVID-19-secure guidelines can host more than six people in total, but no-one should visit in a group of greater than six. When you visit one of these places, such as a pub, shop, leisure venue, restaurant or place of worship, you should:
What does this mean for you and your business?
Can I go to a pub or restaurant with people I don't live with?
When eating or drinking out with people you do not live with (and who are not in your support bubble), you should keep to the wider rules on group sizes: you must only attend these places in groups of up to six people.
You can attend in larger numbers with the people you live with/who are in your support bubble. This rule became the law from 14 September.
In all cases, people from different households should ensure they socially distance as much as possible. You should think about where to sit at a table with this in mind – the premises should also take reasonable steps to help you do so in line with COVID-19 Secure guidelines.
It remains the case that you do not need to maintain social distancing with those in your support bubble. This change also does not affect the support you receive from your carers.
Premises such as pubs, clubs and restaurants are permitted to open but only if they are safe and ready to do so.
The key points from the government guidance to consider when re-opening your premises are:
Indoor sports such as snooker, pool and darts are permissible but should be covered in your current risk assessments.
This risk assessment must remain suitable and sufficient and provide adequate control to reduce the risk of COVID-19 transmission.
If you make available snooker, pool or darts facilities you are advised to:
Finally please remember that social distancing must be observed and no facilities must be provided that might encourage any customers to raise their voices.
Current social distancing measures must remain in place and all customers must remain seated. Safe capacity levels must be strictly controlled.
As part of your preparations to re-open your premises as mentioned above, you must produce a risk assessment that addresses the ongoing risk of COVID-19 to both your staff and customers. You should also consider the security implications of any decisions and control measures you intend to put in place.
Matters and actions for you to consider would be documented within your risk assessment but we would also be looking at further information from you on your plans for the following:
Failure to complete a risk assessment that addresses the ongoing risk of COVID-19, or completing a risk assessment but failing to put in place sufficient measures to manage the risk of COVID-19, could constitute a breach of health and safety law.
Following the recent government announcement, indoor entertainment is permitted within licensed premises but if you wish to provide this you must factor this into your COVID-19 risk assessment and identify any necessary control measures.
As your business prepares to re-open, below are some posters you can print off and use to help you maintain social distancing in your premises.
Below you can find information posters written in different languages so people who don't speak English as their first language can keep up to date with the latest coronavirus information. The posters are available in the following languages: Urdu, Tamil, Kurdish Sorani, Arabic, Farsi.
Please display these posters in a prominent place in your premises.
The guidance states that the following information should be recorded:
The details that customers give to you must be stored securely and handled in line with GDPR regulations.
Below are links to a number of free Test and Trace downloads:
It is important that you not only record the necessary details but that you retain them securely. They should not be left in a public place for visitors to complete if there are other people's contact details on show.
It is recommended that:
From 18 September 2020 premises will be required by law to record the contact details of their customers for Test and Trace purposes.
Q: Do customers need to be seated whilst inside my premises?
Q: Do we need to provide a table service?
Q: How many customers can I allow into my premises?
A: This will depend on the size of your premises and must be risk assessed. You must allow for 2 metre social distancing or 1 metre plus with risk mitigation such as having chairs back-to-back as opposed to side-to-side.
Q: Can I trade within my normal authorised hours?
A: Yes, although you should consider staggering your opening hours in order to reduce any high demand during peak hours such as late at night and early into the morning.
Q: Can we provide live entertainment?
A: Yes, but any entertainment that is provided should not encourage any customers to shout, sing, chant or to dance.
Q: Can people book parties, baby shower's etc in my pub or club.
A: Only if an individual group of no more than 30 persons attend from no more than 2 households (this includes support bubbles).