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Pest Control

We provide a rapid response to your problem pest by offering advice and treatments for both domestic and commercial premises. Whether it's public health pests such as rats, mice, fleas or cockroaches, or a nuisance pest such as wasps, we can help.

Domestic Services

(Prices correct as of April 2019)

Rats  Free 
 Mice £30.00 (or £10 dependent 
            on benefits) 
 Ants £61.20 
 Wasps £61.20 
 Cockroaches £102.00 
 Fleas £102.00 
 Moles £102.00 
 Bedbugs £153.00 
 Squirrels £153.00 
 Attendance charge*    £30.00

*If our officer visits your property and determines that no pest treatment is necessary, then an attendance charge of £30 will be applied and the remainder of your pre-paid treatment costs refunded.


We no longer offer a bee treatment service unless they are a posing a risk to the general public. However, if you are concerned at all about a bee problem, please contact us and we will discuss this with you. Please also refer to the British Beekeepers Association or the Bumblebee Conservation Trust.

You can find more information on bees and wasps in the 'Related Documents' section at the bottom of this page.

Commercial Services

We offer bespoke packages for commercial properties and businesses, dependent upon your needs.

Other options include:

  • Individual Treatment Service – £84.00 (including VAT) per hour. Minimum one hour, regardless of the pest.
  • Annual Service Contract – packages can be catered to individual needs. Contact us on environmentalhealth@sthelens.gov.uk if you would like to discuss this.

We provide FREE treatments to domestic customers for rats and offer one of the LOWEST priced commercial Pest Control Services. Our Contract Packages provide a FREE site survey and pest proofing report for commercial customers. 

Please note: during periods of high demand, we operate a waiting list.

Our Customer Service Charter

Our staff will:

  • Be qualified, experienced and courteous
  • Identify themselves and show their official identification if you ask for it
  • Inspect your home or business to confirm which pest is causing the problem
  • Tell you how they intend to treat the problem, and what precautions you should take
  • Confirm the cost of the treatment before proceeding
  • Use safe, approved materials and methods
  • Lay bait in a manner which avoids harm to other creatures
  • Leave you a treatment record sheet telling you which pesticide has been used
  • Make a further visit to check how effective the treatment has been and lay further baits, if necessary
  • Advise you on further preventative measures to try to stop the problem from occurring again


The council undertakes a biannual sewer-baiting programme in order to pro-actively control the rat population throughout the borough. This is part-funded by United Utilities and is conducted over six weeks in February and again in November.

Data collected from both rodent complaints and previous sewer-baiting programmes is used to ensure that treatments are targeted at the areas of highest rat activity.

Contact us

Please contact us directly on 01744 676338 or email environmentalhealth@sthelens.gov.uk.

A pest control officer will respond within 48 hours (Monday to Friday) in order to discuss your problem and make an appointment if necessary. We are open Monday to Friday, 8:45am to 5:15pm.