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Understanding your bill

Explanatory notes, which form part of your bill, can be found in 'Related Documents' below.

How much will I pay?

Your charge is calculated by multiplying the rateable value of your property by the national non-domestic rating multiplier. This will normally be the amount you pay, but it could be increased/reduced if your property is subject to transitional arrangements. It may also be reduced by any reductions or reliefs you are entitled to.

Rateable value

Other than exempt properties, each non domestic property has a rateable value set by the Valuation Office Agency (VOA), which is an executive agency of HM Revenue and Customs (HMRC). The rateable value broadly represents the yearly rent which the property could have been let for on the open market on a particular date.

  • Until 31 March 2017, the rateable values were based on a valuation date of 1 April 2008.
  • Since 1 April 2017, the rateable values are based on the valuation date of 1 April 2015.

The rateable value of your property will be shown on the front of your rate bill.

The VOA regularly reassess and update the rateable values of all business properties, usually every five years, to maintain fairness in the system and reflect changes in the property market. The last revaluation came into effect on 1 April 2017.

For more information on the revaluation, rateable values and business rates, please visit www.gov.uk/voa/revaluation or see the attached guidance on frequently asked questions.

If you think your rateable value is wrong

You can check, find and review your rateable value on the VOA's website at www.gov.uk/correct-your-business-rates. If you have reason to believe that your 2017 rateable value is not correct, follow the instructions on the site.

You will need to:

  • CHECK - review and confirm the facts about your property held by the VOA
  • CHALLENGE - once the facts are established, explain why you believe your valuation is wrong
  • APPEAL - an appeal is not possible until you have completed CHECK and CHALLENGE stages

The Valuation Office is responsible for creating and maintaining the list of all rateable values. A copy of the local list can be inspected at:

Valuation Officer
Liverpool Valuation Office
Redgrave Court
Merton Road
L20 7HS

Or you can view the latest 2010 full list for St Helens non domestic premises.

You can view the latest 2017 full list for St Helens non domestic premises.

If you wish to enquire about the valuation given to your property, please contact your regional Valuation Office Agency.

National non-domestic multiplier

Two national non-domestic multipliers or "poundages" are set annually by the government to move in line with inflation. Up to 31 March 2017, business rate charges for properties with a rateable value of less than £18,000 were calculated using the smaller multiplier. From 1 April 2017, this extended to properties with rateable values of less than £51,000.


Year Standard Multiplier

Small Business Multiplier


£0.512  £0.499


£0.504 £0.491
2018/19 £0.493 £0.480
2017/18 £0.479 £0.466
2016/17 £0.497 £0.484


The relevant multiplier used in your calculation is shown on the front of your bill.