Best place to find information and services that your council provides...
Until further notice, we will be registering deaths only and this will be completed over the telephone. GP surgeries have been contacted and asked to send any paperwork to the register office electronically and to include the details of the next of kin.
Any customers who have already collected a medical certificate of cause of death from a GP should write their name and phone number on the envelope, post it in the letterbox outside Wesley House and await contact from a registrar.
Alternatively, please post it to us at Register Office, Wesley House, Corporation Street, St Helens, WA10 1HF.
When a registrar contacts the next of kin to register a death, they will be able to purchase one certificate by card over the phone, which will enable access to funeral funds. The certificate will be posted out to you. Further certificates will be available to purchase at a later date.
In line with the government's advice on social distancing, we are contacting all couples and venues to advise them of the government's decision to postpone all weddings.
We are not currently taking any appointments for Notice of Marriage or Civil Partnership.
All birth registrations have been deferred until further notice.
These arrangements may change in the coming weeks, so please keep checking this section for updates.
The Coronavirus Act 2020 enables local authorities to electronically transfer documentation. During the pandemic, St Helens Register Office will register all deaths by telephone, and a scanned and emailed version of the 'green form' is acceptable under the emergency legislation.
It is for each local authority to determine the best use of their limited resource when deciding where the 'green form' will be emailed to. For burials and cremations within Liverpool, Sefton and St Helens, Knowsley, Halton and Cheshire West, it will be the relevant cemeteries and crematoria authority.
These emergency procedures have been agreed by SAIF and NHS have been informed.
In a small number of cases, some deaths have to be reported to the coroner. The coroner must then decide if there should be further investigation.
The registrar cannot register the death until the coroner's decision is made.
If you have been advised the coroner is involved, please contact the register office on 01744 676789 to advise us of your contact details. Once the necessary paperwork is received, we will contact you to make a mutually convenient appointment.
If you need to move a body out of England and Wales, you need permission from the coroner in the district where the body is.
You will need to complete a Form of Notice - Form 104, available from the register office or the coroner. Once completed, you need to take or send the form to the coroner. The coroner will take the notice and will say when the body can be removed; this will usually be four clear days later. For more urgent requests you should contact the coroner's office directly.
After a death has been registered, the registrar will issue:
When registering a death, you'll need to take the following:
And, if available, identification belonging to the person who has died:
Also, identification for yourself:
You’ll need to tell the registrar:
Please check carefully before signing the register to ensure the information recorded in the death register is correct. If any mistakes are made, you will need to apply to the General Register Office (GRO) for any amendments. The amendments, if allowed by the GRO, will be added onto the record as a note in the margin – the original records will not be altered. The GRO charges a fee of £90 for consideration of corrections.
If English is not your first language and help is needed, a relative or friend may act as an interpreter.
If the person died in a house or hospital, the death can be registered by:
Deaths that occurred anywhere else can be registered by:
Most deaths are registered by a relative. The registrar would normally only allow other people if there are no relatives available.
If English is not the first language of the relative or person registering, someone else can accompany them to the registrar's office to interpret. However, the relative must register the death.
The time after someone passes away is very difficult for family and friends. However, there are many people who need to be informed and things you will have to do.
Who to inform
Within the first five days of someone passing, you will need to contact:
For deaths, we advise you to consider carefully who you may need to inform and who may need to see a certified copy of the death certificate. These can include:
Some organisations require that you return documentation to them:
To stop unwanted mail, you can contact the Bereavement Register and Deceased Preference Service to remove the deceased person’s details from mailing lists and databases or you can come into the crematorium office and pick up a leaflet.