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The Ministry of Justice has mandated that personal injury claims falling within the scope of the pre-action protocols must be processed using the Claims Portal. St Helens Borough Council therefore expects that all related notification of claims from Solicitors will be by means of an electronic Claim Notification Form (CNF) submitted direct to the relevant Insurance Company through the portal.
The following information is provided to assist you in submitting Public Liability and Employers’ Liability claims directly onto the portal:
Church Square Shopping Centre ONLY
- Lagrange Arcade
- St Mary’s Arcade
- The Savoy Building
|Incident date from: 24/10/2020 to date Insurer: Travelers Insurance Company Ltd Policy No.: UC LPO 5610259 Portal ID: C00157||Incident date from 24/10/2017 to 23/10/2020 Insurer: Allianz Insurance PLC Policy No.: 40/SP/27651042/10 Portal ID: C00027|
Borough of St Helens including Employers’ Liability
|Incident date from 01/07/2018 to date Insurer: Protector Insurance Policy No.: 866235 Portal ID: COO585||Incident date from 01/07/2001 to 30/06/2018 Insurer: Zurich Municipal Insurance Company PLC Policy No.: QLA-07G038-0123 Portal ID: COO108|
If you have any queries in respect of these requirements, you will need to contact our Insurance section as follows:-
St Helens Town Hall
All our reception areas are fully accessible to all and include hearing loops. Interpreters are also available by appointment.
Monday to Friday 9am - 5pm (except public holidays)